Collection: Lock Troubleshooting
The procedure for dialing a Mechanical Lock:
1. First Number: Continue turning left, passing the first number of your combination three times. Stop on the fourth time the first number appears at the opening index or mark.
2. Second Number: Turn the dial to the right (clockwise), passing the second number of your combination two times. Stop on the third time the second number appears at the opening index.
3. Third Number: Turn the dial to the left (counterclockwise), passing the third number of your combination one time. Stop on the second time the third number appears at the opening index.
4. Open the Lock: Rotate the dial to the right until the lock bolt has retracted, which is typically a positive stop, then turn the safe's handle to open the door.
Troubleshooting a Mechanical Combination Lock
Please attempt the below procedure if you are experiencing trouble with your combination:
- Dial all the first three numbers on the combination one number higher, and if this does not work, one number lower. Fore example, if the combination is 20-40-60-87, try 21-41-61-87. If this does not work, try 19-39-59-87.
- It may be that only one number is slightly off the provided combination. Based on the sample combination of 20-40-60, try one number at a time higher or lower. For example:
21-40-60
19-40-60
20-41-60
20-39-60
20-40-61
20-40-59
- Dial the combination by adding one number to the first number, subtracting one from the second number, and adding one to the third number. If this does not work, try the same procedure but use 2 numbers.
One of the above approaches should work. Please change the appropriate number(s) on the combination card, and the lock should continue to work properly from then on.
Changing your Combination on a Mechanical Lock:
Please note , to change a combination on a mechanical lock you must obtain a change key that is inserted in the back of the lock before dialing the new combination. The Safe House Service Team can provide this service for you within our service area in Nashville and Knoxville TN. PLEASE NOTE: WE DO NOT SELL THE CHANGE KEYS TO CHANGE MECHANICAL LOCK COMBINATIONS.
- http://www.sargentandgreenleaf.com S & G Mechanical Lock : (Dialing Combination Instructions) Note : Changing your combination is not recommended as a do it yourself function
S & G Electronic Lock Model Spartan ( Standard on most Browning Gun Safes)
Creating a NEW Code for the first time: ( NOTE : ALWAYS HAVE DOOR OF SAFE OPEN WHEN PERFORMING THIS PROCEDURE )
1. Press 22* 123456# ( listen for 5 beeps )
2. Enter your new 6 digit code then Press # (listen for 3 beeps)
3. Enter your new 6 digit code again then Press # (listen for 3 beeps)
Example of operation: 22* 123456# 987654# 987654# ( new code 987654 )
4. Test you new code several times to confirm normal operation
5. Record your new code and keep for future reference.
S & G Electronic Lock Model Titan ( Standard on most Newer Fort Knox Gun Safes)
Opening the Lock using the Factory Default Code
The factory default Master Code is 1 2 3 4 5 6. To open the lock, enter 1 2 3 4 5 6 #
Creating a New Master Code
22* MASTER CODE # (lock with beep five times) # 1 – NEW CODE # (lock with beep three times ) NEW CODE # (lock with beep three times )
Changing Your Own Code or the Factory Default Code
1. 22* YOUR OLD CODE # (lock with beep five times )
2. NEW CODE # (lock with beep three times )
3. NEW CODE # (lock with beep 3 times )
Creating a New Code (User Code)
1. 22* MASTER CODE # (lock with beep five times)
2. NEW CODE # (lock with beep three times )
3.NEW CODE # (lock with beep three times )
Changing AMSEC ESL5/ESL10 Combination
You may change your combination any time you’d like, and as many times as you’d like. To insure security
once your safe is installed, you must change the factory preset combination to a new 6-digit combination.
CAUTION: Combination changes should always be done with the door OPEN to prevent accidental lockout.
1. Press the “C” key. The keypad backlights turn on.
2. Press the “#” key. You should hear a short warbling tone and see the red LED flash.
3. Key in your old 6-digit combination.
4. Press the “#” key. You should hear a short good combination tone.
5. Key in your new 6-digit combination.
6. Press the “#” key. You should hear a short good combination tone.
7. Re-key in the new 6-digit combination again.
8. Press the “#” key. If the combination input matches the first pass, you should hear a long good
combination tone indicating your new combination has been recorded.
9. Test your new combination several times prior to closing and locking the safe.
Lagard & SecuRam Electronic Lock Change Instructions:
- CHANGE COMBINATION NOTE: Each combination must be changed independently at the Lock. New combination will not be accepted if it varies from the current combination by only one digit (+/-). When selecting a combination, do not use a birthday or other predictable information that could give correlation between the user and the combination. CAUTION: Always perform this operation with the door open, and test the opening of the Lock with the new combination several times before closing the door.
- 1. Enter zero [0] six times. Ex. (0-0-0-0-0-0)
- 2. Enter an existing combination. Ex. (1-2-3-4-5-6)
- 3. Enter the NEW combination. Ex. (6-5-4-3-2-1)
- 4. Re-enter the NEW combination to confirm Ex. (6-5-4-3-2-1) The NEW combination is now active.
- 5. Test lock operation several times before closing the door.
