Collection: FAQ

• Safety: To prevent unauthorized access, especially by children.
• Security: To protect valuables from theft.
• Legal Compliance: Some jurisdictions require firearms to be stored securely.
• Protection: To shield firearms, documents and valuables from damage (e.g., fire, water).

• Inventory: Consider the number and types of firearms you own.
• Future Growth: Plan for future firearm acquisitions.
• Additional Storage: Factor in space for ammunition, documents, and other valuables.
• One of the biggest things we hear from returning customers is, “I should’ve gotten a bigger size safe.”

• Lock Type: Choose between biometric, electronic keypad, combination, or keyed locks.
• Fire Rating: Look for safes with a fire protection rating (e.g., 30 minutes at 1200°F).
• Water Resistance: Consider water-resistant features if you live in a flood-prone area.
• Construction Material: Steel thickness and overall build quality.
• Mounting Options: Availability of anchoring to floor or wall.
• Interior: Adjustable shelves, carpeting, and organizational features.

The “RSC” rating came about several years ago and is an actual insurance rating for a home or office safe. Unlike a fire-proof record safe that is specifically for document fire protection. With an RSC rating you know that you have additional burglary protection on your safe. Not as high as a TL-15 (Jewelry Store rating) the RSC would be equivalent to TL-5

Possibly, but we don’t recommend it:Gun safes are often very heavy and difficult to move. It’s usually recommended to hire professionals to avoid injury and ensure proper installation. The Safe House has in-house, vetted movers to insure your safety and security.

• Research Brands: Look for reputable brands known for quality and reliability.
• Read Reviews: Customer reviews can provide insight into the real-world performance and issues.
• Compare Prices: Shop around to find the best deals without compromising on quality.
• Check Warranties: Ensure the safe comes with a good warranty and understand what it covers.
• Consider Insurance: Check if purchasing a gun safe could reduce your insurance premiums.

Most Gun Safes and Home Safes on the market today use Gypsum board as the insulator to make their safes fire resistant.  Some companies use high PSI concrete for fire protection.  These two products both provide protection against fire damage to items inside the safe.  The internal temperature benchmark for standard safes is 350 degrees. This temperature is used because paper and wood start to be damaged at this temperature. Media or plastic items are damaged at temperatures over 125 degrees.

All warranties are per manufacturer written warranties and cannot be change either verbally or in writing by The Safe House. If warranty claims arise The Safe House staff will be happy to assist you in contacting the respective company and filing a claim. CLICK HERE to review Manufacturer Warranties.

Used Safes: Used Safes or products DO NOT include any warranty unless listed on product listing or on individual invoice.t

No we do not, Why? We do not feel it is fair to mark up our prices to include shipping and call it free. FREE IS NOT FREE. We would rather offer you great prices and charge only the freight cost to your location.

Shipping will be calculated after your order is received and an estimate with shipping  cost will be sent to you via email.

The Safe House does not ship to WA State ,CA,or OR due to the high cost of shipping to these areas.

For over 33 years The Safe House has taken great pride in our company and our products so as you can imagine customer satisfaction is very important to us. We urge customers to double check their orders before shipping but when necessary we do have a 3 day return policy on all in stock items. Please notify The Safe House staff of your desire to return and item. At that time you will receive a return authorization number and the correct location to send your item. It is essential that each item is in its original condition and packaging. Customers are responsible for the return freight charges and a 20% restocking fee on the original item ( freight charges are not refundable on returns) Once the return item has been received and inspected you will receive a credit for the total of your purchase minus the freight and restocking fees.

Please Note: Unfortunately we cannot receive returns on custom build items. If the item you are purchasing requires manufacturing specific to your order the item is not eligible for our 3 day return policy or cancelation.